Confidentiality policy

Your privacy is important to us. It is Touriscope's policy to respect your privacy regarding any information we may collect from you on our website, http://www.touriscope.ca and other sites that we own and operate.

We only ask for personal information when we really need it to provide you with a service. We collect it by fair and legal means, with your knowledge and consent.

We also let you know why we collect them and how they will be used. We only keep the information collected for as long as necessary to provide you with the service requested. We will protect stored data by commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We do not share personally identifiable information publicly or with third parties except as required by law. Our website may link to external sites that are not operated by us. Please note that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to refuse our request for personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be considered acceptance of our privacy and personal information practices. If you have any questions about how we handle user data and personal information, feel free to contact us at the following email: confidentialite@touriscope.ca.

This policy came into effect as of September 30, 2023.

General conditions

1. Conditions
By accessing the website http://www.touriscope.ca , you agree to be bound by these terms of service, all applicable laws and regulations, and to agree that you are responsible for compliance with applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Information
The personal information collected by Touriscope is provided to us directly by you, verbally or by completing empty fields on various web pages or on various forms, in particular when:
- you are requesting our newsletter;
- you use our websites or social media platforms;
- you communicate by phone or email with our employees:
- you participate in one of our workshops or conferences:
- you browse our website, using cookies (“cookies”);
- you complete surveys, studies or forms to participate in competitions;
- you contact us to make a request, a comment, a question or a complaint:

- you are submitting a job application.

Categories of personal information
Touriscope has grouped, in the form of categories, the personal information it may collect from you and the purposes for which it is collected:

10. Handling complaints and questions
In order to constantly improve the quality of its services, Touriscope attaches great importance to complaints and comments from its customers. To file a complaint concerning the protection of personal information, we invite you to write to the following email address: confidentialite@touriscope.ca

If you have any questions about this Policy or about our personal information handling practices, you can contact us by email or mail using the following contact information:

Information categories

Examples of information

Purposes for which your information is collected

1. Identifying Information

— Name and first nameEmail and postal address
— Phone number
— Type of organization
— Contact station
— Language of communication
— Website address

— To be able to serve you and offer you the products and services requested
— Provide you with important information relating to your mandate or project
— Send you surveys following the use of our services to assess your level of satisfaction as well as other elements relating to the quality of your customer experience
— Contact you or send you a follow-up following the completion of your mandate
— Send you communications in connection with the products and services purchased
— Conduct studies, analyses or produce statistics3

2. Information about your communication preferences

— Information about your subscriptions to our communications
— Information on the projects and services used
— Survey responses

— Analyze and understand the different profiles, buying behaviors and needs of our customers
— Send you useful and relevant communications according to your profile and preferences
— Enhance your customer experience and improve our products, services and content

3. Information about how you use our website

— Information collected through cookies (“cookies”)
— Navigation preference (language, province)
— Route and browsing history on our website
— Information about your device, operating system, or browser

— Ensuring the proper functioning of our website
— Facilitate navigation
— Analyze navigation data
— Measure the performance of our article pages and achievements on the Web

4. Information about a question, comment, or complaint

— Information you share with us about your question, comment, or complaint

— Respond to your question, comment, or complaint

5. Information from external suppliers

— Social insurance number (provider)
— Sample check or bank details (supplier)

— Identify and make payment to the supplier
— Produce tax statements or any documentation required under applicable laws

6. Information when applying for a position at Touriscope

— Your resume, including the personal information you write on it

— Analyze and process your application

Please note that if certain categories do not apply to you, Touriscope does not collect the personal information associated with them. In addition, several categories of personal information may apply.

Some personal information included in each category of information may be disclosed to third parties or to persons authorized to receive it by law for the purposes indicated in this table.

Personal information used for the purposes of studies, analyses or the production of statistics is depersonalized, that is, it is no longer possible to identify you directly.

1. Conditions
By accessing the website http://www.touriscope.ca , you agree to be bound by these terms of service, all applicable laws and regulations, and to agree that you are responsible for compliance with applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Information
The personal information collected by Touriscope is provided to us directly by you, verbally or by completing empty fields on various web pages or on various forms, in particular when:
- you are requesting our newsletter;
- you use our websites or social media platforms;
- you communicate by phone or email with our employees:
- you participate in one of our workshops or conferences:
- you browse our website, using cookies (“cookies”);
- you complete surveys, studies or forms to participate in competitions;
- you contact us to make a request, a comment, a question or a complaint:

- you are submitting a job application.

Categories of personal informationTouriscope has grouped, in the form of categories, the personal information it may collect from you and the purposes for which it is collected:

Access to your personal information
Personal information collected by Touriscope is only available to our employees who need it in the performance of their duties. Employees must maintain their confidentiality at all times and must regularly attend security and privacy training and awareness activities.

Rectifying your personal information
You can ask us to update or correct the information collected by Touriscope at any time. To do so, you can send your request in writing and send it to the person responsible for the protection of personal information at Touriscope, namely:

Guillaume Thibeault
Administrative Support Scout
Touriscope
40 St-Eustache Crescent
Dieppe, New Brunswick E1A 8P7
guillaume@touriscope.ca

3. Use of license
Permission to use the license is granted to temporarily download one copy of the documents (information or software) on the Touriscope website for personal, non-commercial transitory viewing only. This is a grant of a license, not a transfer of title, and under this license, you may not: modify or copy the materials; use the materials for commercial purposes, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on the Touriscope website; remove any copyright or other proprietary notations from the material; or transfer the material to a another person or “mirror” the material to any other server. This license automatically terminates if you breach any of these restrictions and may be terminated by Touriscope at any time. After terminating your viewing of these materials or terminating this license, you must destroy any downloaded material in your possession, whether in electronic or printed format.

4. Warning
The materials on the Touriscope website are provided on an “as is” basis. Touriscope makes no warranties, express or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. In addition, the Touriscope does not warrant or make any representations regarding the accuracy, probable results, or reliability of the use of the materials on its website or other relationship with such material or on sites linked to this site.

5. Limitations
In no event will Touriscope or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profits, or due to business interruption) arising out of the use or inability to use the materials on the Touriscope website, even if Touriscope or an authorized representative has been notified orally or in writing of the possibility of such damages. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for incidental or incidental damages, these restrictions may not apply to you.

6. Accuracy of documents
Materials on the Touriscope website could include technical, typographical, or photographic errors. However, Touriscope does not undertake to update the documents.

7. Links
Touriscope has not reviewed all of the sites linked to its website and is not responsible for the content of any such linked site. The inclusion of a link does not imply endorsement by Touriscope of the site. The use of such a linked website is at the user's risk.

8. Changes
Touriscope may revise these terms of service for its website at any time without notice. By using this site, you agree to be bound by the current version of these terms of service.

9. Existing law

These terms and conditions are governed by and construed in accordance with the laws of Canada and you irrevocably submit to the exclusive jurisdiction of the courts of that country.

10. Handling complaints and questions
In an effort to constantly improve the quality of its services, Touriscope attaches great importance to complaints and comments from its customers. To file a complaint concerning the protection of personal information, we invite you to write to the following email address: confidentialite@touriscope.ca

If you have any questions about this Policy or about our personal information handling practices, you can contact us by email or mail using the following contact information:

Touriscope
40 St-Eustache Crescent
Dieppe, New Brunswick E1A 8P7
confidentialite@touriscope.ca